virgin broadband latency issues. Outage this morning. virgin broadband latency issues

 
 Outage this morningvirgin broadband latency issues Problems with latency Problems with latency Blitax Tuning in Options on ‎17-07-2023 19:02 Hello, I've been having broadband problems for like 3 weeks already

That BQM is very clear, your broadband feed is restricted at busy times. Calls over internet issues with Virgin wifi. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Key Features. Re: Latency spikes. Initially, I thought it was a one-time thing, but after it kept happening for a couple weeks, I called customer support. Since about 16:30, our BQM has detected futher 100% packet-loss across Virgin's network, and their network edge appears to be unresponsive. I recently upgraded to M500 and since then these issues have become more prevalent. Because it’s a measure of time delay, you want your latency to be as low as possible. 1. which increase the cost of broadband contracts by the. Latency is a synonym for delay. i have typical devices connected. That server is then looking up the information you requested and delivering it back to you. Looking at your broadband quality monitor graph your broadband performance is excellent. It seems to vary day to day for no obvious reason. Hello all, I have been trying to understand why my Virgin Media M100 broadband with a Hub 3 router is giving these poor results especially in the evenings. Network lag happens for a few reasons, namely distance and congestion. BQM: Downstream bonded cha. This didn't solve the issue for me though. In telecommunications, low latency is associated with a positive user experience (UX) while high latency is associated with poor UX. Speed tests over wired connection show varied results (screenshots below from speedtest and thinkbroadband - the first thinkbroadband result was before I started to monitor the broadband). particularly with speed and latency. A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up. Issues with latency . My latency spikes constantly during the day and there is a period between 4am and 8am where becomes very bad. Any help would be much appreciated. Hi all, Have seen some similar threads on here before and am now suffering from the same issue myself - namely huge latency and packet loss at all times of day. No issues in your area? Symptoms are - Jitter in video calls, robotic communications, packet loss and high latency. I have rebooted all devices (VM Hub, my own router. A neighbour has a BQM monitor set up and they are connected to the same FTTC cabinet but their graph looks far better than mine (not perfect but better). 8. . i have rung the 'customer services' numerous times and feel like i'm hitting a 'fire' wall. We have also checked to see what the situation is with regards the latency issues, and. Which to my. network. Virgin Media issues statement on latency issues - UPDATED Friday, May 6, 2022 4:59 PM 31 comments We reported on latency issues for Virgin Media. It's a botched software update on the Virgin Hub that is causing disconnects and slow speeds. . This type of connection only uses copper cables to carry the signals, to the street cabinet and your home, so provides essential speeds. The packet loss is just as bad as with the Hub 3/4, as is the latency spikes. Broadband and landline phone services are often closely linked, so it’s not surprising that Virgin Media managed to top the naughty spot for this category too. The router will go through the booting up. Tuning in. Open an internet browser and type in the Virgin Media IP address: 192. The wired speed tests that virgin technicians do themselves m. In computer networking, latency is an expression of how much time it takes for a data packet to travel from one designated point to another. 2 39400000 35 5120 KSym/sec 64QAM 4. I have had these issues since the day i got the broadband installed, Over 5 months ago. I even opened up a complaint. Hi buchosmambo thanks for the message but we don't need to PM currently Power levels should be between -6 and +10, To find them; • - 5213700 - 2Having super high latency. Network log Time Priority Description 17/07/2023 17:24:20 notice LAN login - 5368428Re: Latency. Re: High latency spikes. Best wishes,Ok - what are the issues exactly and are they only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection/Hub related? Post up the d. The widespread launch of the 1. Sometimes bandwidth gets. You’ll also get an average upload speed of 52Mbps and a new Hub 4 router to go with it. Rang up virgin media loads of times but they don’t - 5211531 - 2. 18 months. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Troubleshooting dropped network traffic. They weren't helpful and told me they would monitor my broadband over. Like many users on here, I have been experiencing high latency spikes on my connection. Got a response from virgin media about a complaint I made. Hub 3 are DOCSIS 3. Solved: Hi all I've been using Virgin Media broadband for about 5 years now, and apart from an issue a couple of years ago it's been great. VM still hasn't managed to find a fix for it after doing the following: Sending out an engineer to replace the hub. After doing my research, this is the option I chose. Running test via Thinkbroadband high latency spikes and packet loss. At the very start of lockdown I was with Virgin and had latency issues due to over utilisation in my area, when I informed Virgin Media of this issue I was given a fix date of sometime that same month. Compute Engine only allows network traffic that is explicitly permitted by your project's Firewall rules to reach your instance. Only 4 devices connected. 0 in modem mode with Raspberry Pi (running. After the problems started I began to run the broadband quality monitor from think broadband as I have seen. Yes, intel released a fix and eventually virgin got it rolled out. Hoping a virgin team member will see this and send an engineer out to fix the issue. I have contacted Virgin Media on two occasions now, both I was told to pin reset the Hub 5 and they will send 'signals' to fix the issue. Simply saying, ‘oh your ‘whatever’ level is this, so you will have problems’, is just never right!. 8 -t screenshot I couldn't identify any specific reasons why this starting to happen. I've ran checks on your network and all the power levels to your Hub are within specification, and there aren't any issues with the downstream or upstream that would highlight a congestion issue. Virgin Media Community; Broadband; Gaming Support; Latency issues; Options. The minimum latency is fluctuating and the average latency is higher compared to the Hub 3. Problems with latency Problems with latency Blitax Tuning in Options on ‎17-07-2023 19:02 Hello, I've been having broadband problems for like 3 weeks already. Upload speed and latency isn’t. 60 to £33. on ‎11-02-2022 16:56. Also some packet loss. nothing major - xbox, laptop, phones, Alexa etc. QuickStart, set up and connections. 168. net and and a 45-51ms delay at host-62-254-42. All its engineers are on our doorstep here in Essex. I was told it was my network, I was very sceptical as it. 67. Goulceby, Martin, Timberland and Belton are four of the latest areas to gain full-fibre via the Quickline roll-outs in. 8. I've als. I've never got the full service I pay for with Virgin Media but things have taken a turn for the worse. The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone. Click on the “Networking” tab. Yes, the issue is having done various test for latency through WiFi to the hub. While Virgin Media have plans to upgrade their entire network to full fibre by the end of 2028, for now, most customers will have coaxial cable connecting their home to Virgin Media's network, which isn't as good. Mobile Your Account. I figured only having the Virgin router and a barebones setup would at least help with finding the issues here. My BQM monitor though indicates a constant latency issues, although occasionally I can see the issue goes. Hi I am with VM for over a year now and I am getting constant disconnections on my 1Gb broadband - both wired and wireless. Personally I think the issue requires a engineer visit to finally fix a issue that has been going on for years. . Please see link below for a 24 hour snap shop. I've recently upgraded to a hub 4 which I thought would solve this issue but it has not, my Speed is dramatically slower on my PC than it is on all my other devices, I have ran a speed test on my PC and my phone when they are right next to each other. 1 53700000 36 5120 KSym/sec 64QAM 2. I've had Virgin broadband for 13 years, has always worked fine for me, obviously there has been the occasional outage but not. 150 or just allocate as they are currently. Running test via Thinkbroadband high latency spikes and packet loss. 1 day ago · Quickline Extra with 400 Mbps down and 200 Mbps up is free for 3 months then £39/m on a 24 month contract. Today we wanted to share a quick update. Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to. HWLewis1080. As @legacy1 (Thanks for the assist 👍) said, all the statistics that you have provided with the router are fine, we cannot see any issues there. 1, test out how it performs. Limiters slightly throttle the speed of your internet for more stable latency plus using an aqm (active queue management) which drops packets keeping latency and bufferbloat low. Broadband Quality Monitor. However, by design, it is more insulated against physical downtime and failures. Black Friday sale ends on 27th November. As I work remotely and present. on ‎25-11-2021 20:07. The fibre has gone from HUB3 M200-M500 and is now on HUB4 GIG1. Re: High, frequent latency spikes and connection dropouts. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. All UDP connections are performing very badly on Superhub3 modem, but also whenever there's a significant UDP traffic passing through the modem, other, non-UDP internet connections are slowed down to crawling speeds. And my uploads are perfect. I’m now getting normal speeds and latency. This is my BQM, in my opinion the latency spikes aren't normal and they're definitely worse than, say, a FTTC connection on Zen. In the WiFi Properties dialog, go to the Networking tab, select Internet Protocol Version 4 (TCP/IP4), and click on Properties. on ‎18-02-2022 13:33. Black Friday sale ends on 27th November. However your problem looks to be over utilisation at peak hours and there is no immediate fix for this. In terms of actually issue; Completly unable to play multiplayer games, the ping spikes result in excessive rubber banding, I. 🙂. 😞 May I ask if you're able to make a BQM graph here please so that we can get a better insight as to what is going on. I'm very sorry to hear about the issue with your broadband service. net. Multiple broadband speed tests over time can show if and when speed fluctuates. There are a few latency spikes however this can be normal. No improvements, still lagging and getting packet loss constantly. 1 or 1. I wa. Rebooting. This is the results of the monitoring from yesterday (5pm packet loss due to disconnecting the router). Ends 11. I live in the UK and am playing ESO on the European server. Gigafast broadband for seamless home-working and gamers. Sometimes modems can get stuck and a reboot can get them back online, resolve slow speeds or clear any interference. I can see on the forum that this is down to too many people using VM in the area. Low latency broadband for gamers offers a smoother, more responsive gameplay experience. in Gaming Support 07-10-2023; Virgin Gig1 is completely unusable for gaming - Connections are being oversold in every area in Gaming Support 05-10-2023 Yeah I recently found that out about docsis. I base this on the very high latency that magically improves at 12:30am - a classic symptom. As a result, Virgin Media often post slow latency, or ping, rates in independent research compared to BT's fibre to the home network. . But you have mentioned that we keep. 1) 192. danielefc. Has anyone seen similar issues in the london area? Poor Routing: (Paperspace Amsterdam - traceroute 74. Patiently looking forward to a FTTP choice in my area. When trying to game via PS5 I’m getting high latency in most games which is spiking between 100-400. Hi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. i have rung the 'customer services' numerous times and feel like i'm hitting a 'fire' wall. I have tried the laptop with my parents who also use Virgin Media, I've tried it with my brother-in-law who uses BT, I've tried it with Virgin Media in a Hotel (Premier Inn), I've tried it with my fiancée's student halls Wifi etc. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. Latency is effected by anything but bandwidth. 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. We have the 350mb package and speed isn't actually an issue, its latency. Bandwidth is the amount of data you can send and receive in one second. 6% and 98. 1 modem mode. 0. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The main problem is that during this period of slow upload, any attempt to upload something results in massive latency spikes or a complete disconnect. Hi, I've been experiencing very. Channel Frequency (Hz) Power (dBmV) SNR (dB). If you deny all traffic, by default, that also denies SSH. Having super high latency. 1 (192. Servicing and repairs are included with Virgin Media broadband at no extra cost, so if something goes wrong with Virgin. Had a new Virgin installation at my new house back in Feb. A neighbour has a BQM monitor set up and they are connected to the same FTTC cabinet but their graph looks far better than mine (not perfect but better). Steps 1 and 2 is the time taken for your request to travel from your device to your router, to your broadband provider, to the Switchcraft server, and finally, back to your device. It seems to be to do with traffic but I’d expect a 200mb connection to be able to survive 4/5 devices being in use during t. 0. 8 and secondary to 9. woke up the. I'm using a Virgin Hub in modem mode and I'm a software engineer so I've managed to determine that the packet loss and latency issues are happening outside of my network (i. Modem is still rubbish, but if used in modem mode there are no latency spikes. Set input buffer to CSTS in the gameplay settings tab. I've checked the service status page which is confusing as it says everything in my area is fine but when it tests my hub it comes back that there's an issue in my area. on ‎31-10-2022 21:35. The wifi is generally smooth, however, I have an issue: I am using a few video games as references because I am having trouble laun. An extra 2GB of mobile data if you have broadband issues. There's a big thread on the 'Talk to Virgin Media' forum on. I'm currently using a wifi range extender connected to. Citrix Freezing/ Latency Issue in Speed 2 weeks ago; I keep on losing connection to the internet briefly across all devices in Networking and WiFi 2 weeks ago; Ridiculous latency in Speed 2 weeks ago; has virgin responded to all the complaints of hub 5 RG reboot command in Networking and WiFi 3 weeks agoNetwork Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago; Packet loss and latency issues in Gaming Support 3 weeks agoIf you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. I am assuming that other users can get a more stable M100 latency plot and that mine is not typical. on ‎17-01-2023 14:03. Go to your Virgin Mobile app . 9. Hi. 5 weeks. Normal latency has been around 8-15ms. Let us know. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. I'm sorry to hear about the poor experience you are having with the broadband connection. However, speed, ping and packet loss are all over the place this evening. Awful Latency Issues in. The wifi is generally smooth, however, I have an issue: I am using a few video games as references because I am having trouble laun. Now, under Network Connections, go to your WiFi, right-click on it, and select Properties. But the connection I am getting to the work server is terrible, stuttering and has a lot of lag. Unbearable latency, lag spikes & packet loss for 1. 1) 192. 222 ms 3. This results in it being unusable for latency sensitive applications such as gaming. Wifi suddenly gone! Issues adding email to outlook on samsung QuickStart, set up and connections Had an ongoing issue in our area for a while, high latency. RTT usually involves three steps: The. Hi shrrattm, Sorry to hear of the broadband issues experienced, we appreciate the frustration this is causing. . Networking and WiFi. i have typical devices connected. just general stuff. Subscribe to RSS Feed; Mark Topic as New;. Your setup (wired vs wifi, cable quality both indoor and outdoor), ISP network quality, routing quality, VPN Quality etc. I am connected to my router via Ethernet cable and have never experienced any issues up until now. Previously with NTL, Virgin Net, Cabletel, Cable Online. Start a broadband monitor now. High Ping and latency issues Hub5 in Gaming Support Sunday; Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago Open the Run console by pressing the Win + R hotkeys. 24-02-2023. This is my BQM. Adam182. No one called me back and said I had to wait 1. 1 (192. This makes it difficult for WFH during the day and gaming in the evening. 1. Download speed, ping and latency are fine. Hello all, I'm after some advice regarding my Virgin broadband 350Mbps. My latency in game varies from around 200 up to 800, and. Broadband Status checked: 00:00 . We’ll be extending this offer in future so even more of our customers can benefit from our latest and most powerful router. The latest update we have is: This problem should now be fixed. Speed tests over wired connection show varied results (screenshots. I advised a staff member on here via PM and the response was thus: ” I've had a look on the system and cannot see anything affecting the service down the line. . I have tried everything, buying a different router, plugging into the router, changing the SIP ALG settings on the new. 100. From what I understand we have a Sync issue between the hub and the street cabinet resulting in partial service. The hub reads 14ms on WiFi but when hard wired the best to date is 26ms on Xbox X console on cat 8 ethernet cable, how is this, surely I should be getting the same or less. Packet loss is where some bits of information are lost. Fast forward 2 months and I’ve had. I've been checking around Virgin for local problems whenever a large amount of packet loss happens, but it's only ever TV-related, never broadband. Hub 4 & Hubs 5 run a mix of DOCSIS 3. The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. This has been particularly disruptive to online multiplayer games. The terms “bandwidth” and “latency” describe an amount. 59pm Tue 28 Nov. During gaming, I receive random - 5435358. Change the primary and secondary DNS to 1. Virgin Media would have same issue some hours once per week late night. Have you checked first for any “known network faults”. 50p/m for 362Mbps speeds, £40. The estimated repair time is now: 01/11/2022 12:40:00. I've gone through the usual resetting the hub 5, no faults in my area etc. 168. Bandwidth measures how much data your internet connection can download or upload at a time. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. 8. Outage this morning. I'm sorry to hear of the issues that your currently having with packet loss on your connection, I have looked further into this and can see that there is congestion in your area, that has been logged in the last 24 hours and this is being worked on by our. The best times to game online or make big downloads, for example, would be when connection is fastest. 0. Called 0800 561 0061 , intermittent issues (no more information, no scheduled fix or anyt. As you can imagine, high latency is a serious problem, but also having inconsistent latency, or jitter, can be just as frustrating. I had this issue before in late July but it - 5102935. Virgin Media Outage Update - Description: Service update. Packet loss and high latency. Hi, I have recently noticed a high latency on my connection, including a worrying amount of packet loss. SpeedRe: Latency / Jitter spikes, causing issues on teams, VPN, Google Home ‎25-07-2022 20:05 - edited ‎25-07-2022 20:23 Unfortunately I missed the boat on the 14 days - we were moving house over a fair period of time and didn't really get a chance to use it in earnest for work / play etc for a while!Customers of Virgin Media’s cable broadband ISP in Surrey, as well as potentially a few other parts of South East England, have for nearly two weeks been suffering from high latency times to servers in the EU (as well as a few in the UK). . Mobile Your Account. An engineer was called out and detected ingress issues, the previous cable must've been set up for TV and broadband. Better upload speeds on Openreach FTTP packages, Virgin Media currently has Gig1. Had an ongoing issue in our area for a while, high latency making working from home impossible. within Virgin's). I've already had 2 engineers come out, had new wiring, new router, new ethernet cables and they both said the source of the problem was the cab, nothing to do. I've gone through the usual resetting the hub 5, no faults in my area etc. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online. Packet loss/Latency issues. I have just upgraded to the 1GB package and received a new hub5. 1. on ‎29-09-2022 09:45. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy. Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. Gaming doesn’t need blazing fast speeds. 60 to £33. In some cases, you might be able to fix internet lag by changing how your device interacts with the network. Buffering is an issue with latency which occurs when there is a delay processing data due to an internet connection. Packet loss is where some bits of information are lost. 8. For most gaming devices and multiplayer games, a fast internet speed for gaming of at least 25 Mbps is recommended. 100. Still the same as last three weeks. Now my speeds have gone from 10mb to 390mb download on virgin 350. For example, 200 ping (in milliseconds) is high latency and bad for time-critical applications. No setup fee is available on all bundles, broadband & phone, and broadband only packages. High Ping and latency issues Hub5 in Gaming Support Sunday; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago; Intermittent Dropouts & Reconnects in Networking and WiFi 2 weeks ago; Packet Loss issues in Networking and WiFi 3 weeks. For the last couple of days I've noticed high latency as you can see by the BQM. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Broadband speed statistics found those with speeds in excess of 1GB typically. 8 (Google DNS) or 208. The average internet speed for Virgin Media Broadband is 190 Mbps and their median download speed is 135 Mbps. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. 0. Broadband, Voice and TV fault. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. We know it’s frustrating when things go wrong and we’re working hard to resolve any issues. 3. AFAIK you can’t run a VPN app on the XBOX itself and can’t run it on the Hub 3 - even if traffic will run through the hub. Sadly - 5243564. It has been more or less 'stable' since early October, after weeks of complaining and having random outages and getting. We’re still experiencing some speed issues that we didn’t before though. Over the last 3 weeks I have expe. Thanks for your post regarding your broadband issues, and we are sorry that you are not having the best of time with your service 😓. VM TV/Phone + EBUL v3/Mobile/Broadband via FTTP/RFoG. risc19. 9 out of the 30 customers on that specific cabinet were due a. I am sorry to hear that you are having issues with the broadband, this is not. Download and Upload speeds that im getting are as. Hi @buchosmambo 👋. Higher latency is a sign of this, you may also be able to determine this if you input your postcode into Virgin Media's website and find the broadband packages offered are lower than they were previously, this is an indication Virgin Media is preventing the ordering of higher speed packages in your area temporarily. ID: Best wishes, the Virgin Media Team. Depending on an user, the reported slowdowns are to between 10Mbps and 2kbps (!) speed measured through. . 962 ms 5. I am on the 1Gig fibre with the. Best Ultrafast Broadband. Re: Really bad ping/latency issues in games and apps like discord. I and my sister both have the Surface Pro 4/5 Laptop, of course, made by Microsoft. Unstable Connection: Seeking Solutions for Random Latency Spikes in Networking and WiFi yesterday; Issues with low upload speed, latency spikes and disconnects when uploading in Networking and WiFi Tuesday; Connection loss and hight latency in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10. 8. Set server send rate, client send rate & bandwidth limit to high in gameplay setting tab. Rated 4. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. Virgin Mobile Home Internet is currently available only to existing customers. 80% avg. 8 results in RTTs of >500ms and ~10-30% packet loss. Hi @Corderz, thanks for your post although I'm sorry you're having connectivity issues. BQMs (Past Week) :on ‎10-11-2022 14:16. rdf82. over RFoG, then this is less of an issue. 3. I use a skill and it activates 2-3 seconds after I press it. My latency is very high and - 5173339. Virgin Media Bundles; Find a broadband package Search and filter our complete broadband. Yeah I recently found that out about docsis. If you still can’t eliminate the high latency and ping, you can now proceed to the fixes below: 1. Starting early August, I have been experiencing an awful lot of daily latency spikes, to the point where sometimes my laptop disconnects while I'm working. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. Current latency to alternate DNS servers such as 8. 40 and choose up to . This can see latency times become very slow (double or more vs the usual baseline). ”. Hi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. The importance of measuring and reducing latency cannot be overstated, as maintaining a high-performance and reliable network is. No underfloor heating. 9ms.